Why Zen?

As a Zen partner you’ll have access to a suite of benefits tailored for your requirements, from portal access to training and marketing support.

Our people

Our people-first approach means that we’re motivated by your success and our entire business is structured to help you succeed. By becoming a Zen partner you’ll have access to a suite of benefits tailored to your requirements.

You will gain direct access to our operations teams in technical support, provisioning, billing and services management, as well as on-hand, daily support from our account management teams. We make sure you have direct and dedicated access to the support you need – no more jumping through hoops to get to the right people.

Dealer - Personal service from dedicated account manager

Zen Momentum

For the first 90 days of our new partnership, you’ll automatically be enrolled on our Momentum programme, which has been specially designed to support you on your journey with Zen.

Whether you’re new to connectivity or moving from another provider, there’ll be plenty of help and support to get you up to speed with everything you need to know.

Your dedicated onboarding manager will be a consistent main point of contact throughout, here to answer your questions and provide any additional support you need. Our structured onboarding programme will provide you with a clear path and timeframes, along with clear contact points for both commercial and service-based enquiries.

However we are flexible enough to tailor the support you need for your sales teams with focused ultrafast, SoGEA and overall product training.

Making your transition to Zen as smooth as possible is our goal, which is why we’ll also introduce you to all the tools and Zen services at your disposal, as well as providing any support you need in getting to grips with them.

Ordering and diagnostic tools, with direct access to our suppliers’ systems will enable you to identify new opportunities, support your customers and better target your sales and marketing. Your self-serve learning hub will enable your teams to find answers quickly without needing to call.

Bespoke portal webinars provide structured training to all your staff, while API access will allow for smooth integration with your own systems. And we’ll also provide access to and support with your very own user management portal, for centralised management of your users and teams.

We’re really looking forward to working with you and providing all the help and support you need as you embark on your Zen journey.

"So far, the Zen onboarding has been really straight forward and I look forward to continuing the business relationship with Zen."

"The onboarding experience was very good indeed. We were continually updated throughout the process and the onboarding was completed ahead of schedule."

"Excellent - Really smooth, well-managed, and left us feeling "loved" throughout the whole process.
A++++ would onboard with Zen again"

Portal

Zen partner have access to our self-service portal which contains a wealth of information and tools to help you manage your prospects and customers. You’ll have access to our downloadable marketing support, and a whole host of other functions.

Features:
- Product info
- Ethernet quote tool
- Place and track orders
- Availability checkers
- Commission statements
- Service alerts
- Broadband diagnostics
- Fault tracking
- Marketing and learning resources
- Latest news and events

A man sitting looking at computer in an office

Marketing and training

Think of us as an extension of your team. Our in-house experts can provide support and expertise when you don’t have the time or resources yourself.

From campaign planning and sales incentives through to sales and training programmes. Empower your people, engage your customer and evolve your systems.

Request more information

Whether you need advice on choosing the right service, or you just require further information, our expert team will be happy to discuss with you. Give us a call, or fill in the form and we'll get back to you.